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authorDirk Dougherty <ddougherty@google.com>2015-05-09 12:10:56 -0700
committerDirk Dougherty <ddougherty@google.com>2015-05-14 20:05:13 -0700
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@@ -71,6 +71,53 @@ page.tags="analytics, user behavior"
<img src="{@docRoot}distribute/analyze/images/demographics.png">
</div>
+<h2 id="change">All Things Change with Time, and So Do Your Users</h2>
+
+<p>
+ Getting users to install and open your app the first time is a big accomplishment;
+ however, it’s only the first step of what is hopefully a long and prosperous
+ relationship. The best apps aren’t just the ones with the most downloads, they are
+ the ones that have users coming back day after day, month after month, and year
+ after year.
+</p>
+
+<p>
+ Google Analytics takes a user-centric approach to reporting to help you explore what
+ keeps users coming back. <strong>Cohort Reporting</strong> allows you to see which users
+ come back over time and when usage tends to fall off. You can easily take this same
+ information and overlay it on any other report.
+</p>
+
+<div>
+<img src="{@docRoot}distribute/analyze/images/cohort_reporting.png">
+</div>
+
+<h2 id="measure-value">Measure Value over Time</h2>
+
+<p>
+ Analyzing retention is a great way to ensure users stick with your app and come back day after
+ day. With <strong>Lifetime Value</strong> reporting, you’ll get a full picture of these users’
+ value over time. To get the most out of this report, it’s important to start with a clear
+ definition of what a user’s value means to you based on your business objectives.
+</p>
+
+<p>
+ Once you’ve defined the value, you can access the report to measure certain variables such as
+ revenue per user and number of screen views per user over a period of 90 days. For example, if
+ the goal of your app is to get users to purchase virtual or material goods, you’ll want to use
+ this report to get a clear view of when they make a purchase and how much they are spending in
+ your app over time.
+</p>
+
+<p>
+ Lifetime Value is a key metric to use to measure the effectiveness of your acquisition
+ campaigns. If your cost to acquire a new user is higher than the average value over time,
+ you might want to optimize your campaigns to meet the lifetime revenue they generate. Lifetime
+ Value is particularly valuable if you offer in-app purchases, but it can be applied to
+ discovering many other useful insights, such as number of times they open your app, total
+ number of screens and goal completions.
+</p>
+
<h2 id="cohort">Segment Your Data</h2>
<p>